Field Study of Technology Organisations
Due to major advances in telecommunications, transportation, monetary systems, converging consumer tastes, easing government regulations on international trade and investment, unprecedented international opportunities are opening up for Hong Kong companies. In the face of globalisation, managers who limit their perspectives solely to the domestic market will likely find their businesses severely outpaced by more astute competitors. The main objective of this subject is to provide opportunities for students to learn how a wide spectrum of issues in technology management is being applied in technology organisations in China and overseas. To accomplish this objective, students are required to formulate a field study plan, spend a study week in selected technology organisations, and conduct a ¡§technology audit¡¨. Faculty lectures and readings provide theoretical information necessary to support this.
Systematic Innovation for Product Development
Due to the changing role of Hong Kong and Pearl River Delta industries from Original Equipment Manufacturers (OEM) to Original Design Manufacturers (ODM) and even to Original Strategic Manufacturers (OSM,) proper knowledge is needed to effect the smooth transition. This subject is designed to assist practitioners to upgrade themselves to ODM's or innovative product developers. As the product lifecycle is a team work involving different disciplines, a systematic procedure is definitely needed to facilitate effective communication among different parties. As a result, the content caters also for non-technical participants. The basic principles are dealt with first, and then followed by hands on real-life case studies.
Managing Six Sigma
Six Sigma programmes are becoming popular among organizations seeking excellence. There is now much experience that has demonstrated drastic organizational improvements through the use of Six Sigma. This subject will provide students with sophisticated improvement concepts, methodology and techniques adopted in Six Sigma programmes. The roles and requirements in leadership, infrastructure, project selection and team working are covered. Students will also conduct laboratory tasks using Six Sigma software. Speakers will be invited to share their experience with regard to latest developments and applications of Six Sigma.
The subject provides students with an understanding of the concept of manufacturing strategy, and how it contributes to the competitiveness of an industrial organisation. The basic principles are dealt with first, and then a treatment as to how to develop various strategies and their integration into the manufacturing organisation. Included in the subject are topics such as formulation of strategies, competitiveness models, manufacturing decisions, performance measurement, global strategy and case studies.
Enterprise Resources Planning (ERP)
Enterprise Resources Planning is a modern technology that has been developed to schedule enterprise resources in the fulfilment of customer orders. The subject is important to knowledge workers and accordingly, this is the reason why ERP has been included as a core subject in the curriculum. It provides students with an understanding of various concepts in using information systems as tools for planning purposes. It will also give students the opportunity to obtain hands-on experience in synchronous production.
Managing and Measuring Intellectual Capital
This course provides an overview of methods and approaches to manage and measure knowledge-based assets, and shows the critical importance of various intellectual capital and intangible assets management approaches to the success of KM initiatives and strategies. Topics to be covered include definitions and emerging standards, established models for measuring intellectual capital and corporate performance, value of intangible assets: accounting perspectives, design of metrics and alignment with corporate objectives and business drivers, tools for measuring and reporting intellectual capital in organisations, and applications of the various models by local and overseas companies.
Customer Relationship Management and Technology
With the advancement of IT, customer relationship management (CRM) / eCRM offers significant opportunities for organisations to better understand and serve their customers. It triggers the need to personalise online experiences and agent interaction in the EC environment. After completing this subject, students will be able to (i) build the knowledge infostructure to support decision making and marketing; (ii) select IT to automate and optimize CRM solutions; (iii) apply the latest development in Internet marketing / CRM tools; and (iv) develop professional skills and CRM-based business strategies.
Intellectual Property Management and Strategy
The subject provides an overview of methods and approaches to manage intellectual property as a strategic resource for enhancing the competitiveness of organisations. It shows the critical importance of various IPM activities and approaches to leverage the value of IP for organisational success.
Technology Project Management
The subject aims to equip the students with theory and practices of leaderships in Project Management in different industrial areas and the methods and skills for applying project management tools; working knowledge of the Project Management in industry in terms of time-cost relationships, resources, processes and risks to the projects and the ability to select the essential elements and practices needed to develop and implement projects using system approach.
Financial Decision Analysis for Technology Management
The subject aims to provide students with an understanding of the criticalness of financial analysis for decision making in technology management and the fundamentals of financial planning and resource allocation in technology-based companies; the ability to apply the knowledge of financing technological innovation, related entrepreneurial ventures and techniques in performing business and financial analysis in support of management decisions and in the growth and development of technology-based companies or projects.
Global Operations and Logistics Management
The subject provides students with the concept of global logistics operations and a comprehensive framework to tackle typical logistics problems; techniques to achieve the target of supplying the right goods at the right time at the minimum cost; an in-depth knowledge of operations and logistics management and relevant techniques to optimise trade-offs.
Principles of Knowledge Engineering and Management
The subject provides students with the theory and practices of knowledge management; an understanding of the methods and tools of knowledge engineering and management; working knowledge and sound skills to plan, develop, and implement knowledge management systems and to address industrial problems.